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NutriLab Software

Privacy Policy

Effective Date: 07/01/2023

Welcome to NutriLab Software by Nutrisoft LLC

1. Introduction

NutriLab Software by Nutrisoft LLC ("us", "we", or "our") operates https://www.nutrilab.io (hereinafter referred to as "Service").

Our Privacy Policy governs your visit to https://www.nutrilab.io, and explains how we collect, safeguard and disclose information that results from your use of our Service.

We use your data to provide and improve Service. By using Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

Our Terms and Conditions ("Terms") govern all use of our Service and together with the Privacy Policy constitutes your agreement with us ("agreement").

2. Definitions

SERVICE means the https://www.nutrilab.io website operated by NutriLab Software LLC

PERSONAL DATA means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

USAGE DATA is data collected automatically either generated by the use of Service or from Service infrastructure itself (for example, the duration of a page visit).

COOKIES are small files stored on your device (computer or mobile device).

DATA CONTROLLER means a natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your data.

DATA PROCESSORS (OR SERVICE PROVIDERS) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.

DATA SUBJECT is any living individual who is the subject of Personal Data.

THE USER is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.

3. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

4. Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

(a) Email address

(b) First name and last name

(c) Phone number

(d) Company Address, State, Province, ZIP/Postal code, City

(e) Cookies and Usage Data

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or by emailing at contact@nutrilab.io.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

Usage Data We may also collect information that your browser sends whenever you visit our Service or when you access Service by or through a mobile device ("Usage Data").

This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When you access Service with a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.

Tracking Cookies Data We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

(a) Session Cookies: We use Session Cookies to operate our Service.

(b) Preference Cookies: We use Preference Cookies to remember your preferences and various settings.

(c) Security Cookies: We use Security Cookies for security purposes.

(d) Advertising Cookies: Advertising Cookies are used to serve you with advertisements that may be relevant to you and your interests.

Other Data While using our Service, we may also collect the following information: sex, age, date of birth, place of birth, passport details, citizenship, registration at place of residence and actual address, telephone number (work, mobile), details of documents on education, qualification, professional training, employment agreements, non-disclosure agreements, information on bonuses and compensation, information on marital status, family members, social security (or other taxpayer identification) number, office location and other data.

5. Use of Data

NutriLab Software LLC uses the collected data for various purposes:

(a) to provide and maintain our Service;

(b) to notify you about changes to our Service;

(c) to allow you to participate in interactive features of our Service when you choose to do so;

(d) to provide customer support;

(e) to gather analysis or valuable information so that we can improve our Service;

(f) to monitor the usage of our Service;

(g) to detect, prevent and address technical issues;

(h) to fulfill any other purpose for which you provide it;

(i) to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;

(j) to provide you with notices about your account and/or subscription, including expiration and renewal notices, email-instructions, etc.;

(k) to provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information;

(l) in any other way we may describe when you provide the information;

(m) for any other purpose with your consent.

6. Retention of Data

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

7. Transfer of Data

Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

Our data centers are located in the United States. If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

NutriLab Software LLC will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

8. Disclosure of Data

We don’t share any personally identifying information publicly or with third-parties, except:

(a) Disclosure for Law Enforcement

Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities.

(b) Business Transaction

If we or our subsidiaries are involved in a merger, acquisition or asset sale, your Personal Data may be transferred.

(c) Other cases. We may disclose your information also:

(i) to fulfill the purpose for which you provide it;

(ii) for the purpose of including your company’s logo on our website;

(iii) for any other purpose disclosed by us when you provide the information;

(iv) with your consent in any other cases;

(v) if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others.

9. Security of Data

What data NutriLab Software LLC stores, including your Intellectual Property (IP), will be protected within commercially acceptable means to prevent loss, theft, as well as, unauthorized access, disclosure, copying, use, or modification.

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

10. Deletion of Data

If you use our Services, we will try to provide you with access to any personal information we have collected, and if that information is inaccurate, to give you ways to update it or delete it – unless we have to keep that information for legitimate business or legal purposes. If you ask us to update or delete your personal information, we may ask you to verify your identity before we act on your request, and we may reject requests that are unreasonably repetitive, require unreasonable technical efforts, risk the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup media). You should understand that your personal information may never be completely removed from our databases due to technical, business or legal constraints. However, as long as we retain any such information, it will remain subject to the applicable privacy policies pertaining to such information.

If you unsubscribe from our Services, you are at liberty to contact us to request the deletion of all your company information such as: Recipes, Ingredients, User Accounts, etc.

11. Service Providers

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), provide Service on our behalf, perform Service-related services or assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

12. Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://policies.google.com/privacy?hl=en

We also encourage you to review the Google’s policy for safeguarding your data: https://support.google.com/analytics/answer/6004245.

13. Behavioral Re-marketing

NutriLab Software LLC uses re-marketing services to advertise on third party websites to you after you visited our Service. We and our third-party vendors use cookies to inform, optimize and serve ads based on your past visits to our Service.

Google Ads (AdWords)

Google Ads (AdWords) re-marketing service is provided by Google Inc.

You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads

Google also recommends installing the Google Analytics Opt-out Browser Add-on – https://tools.google.com/dlpage/gaoptout – for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.

For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://policies.google.com/privacy?hl=en


Twitter re-marketing service is provided by Twitter Inc.

You can opt-out from Twitter’s interest-based ads by following their instructions: https://support.twitter.com/articles/20170405

You can learn more about the privacy practices and policies of Twitter by visiting their Privacy Policy page: https://twitter.com/privacy


Facebook re-marketing service is provided by Facebook Inc.

You can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help/164968693837950

To opt-out from Facebook’s interest-based ads, follow these instructions from Facebook: https://www.facebook.com/help/568137493302217

Facebook adheres to the Self-Regulatory Principles for Online Behavioural Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA http://www.aboutads.info/choices/, the Digital Advertising Alliance of Canada in Canada http://youradchoices.ca/ or the European Interactive Digital Advertising Alliance in Europe http://www.youronlinechoices.eu/, or opt-out using your mobile device settings.

For more information on the privacy practices of Facebook, please visit Facebook’s Data Policy: https://www.facebook.com/privacy/explanation

14. Payments

We may provide paid products and/or services within Service. In that case, we use third-party services for payment processing (e.g. payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processors we work with are:


Their Privacy Policy can be viewed at https://stripe.com/privacy

15. Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

16. Children’s Privacy

Our Services are not intended for use by children under the age of 13 ("Children").

We do not knowingly collect personally identifiable information from Children under 13. If you become aware that a Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from Children without verification of parental consent, we take steps to remove that information from our servers.

17. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, as soon as they go into effect and update "effective date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

18. Contact Us

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.

By email: contact@nutrilab.io.

By visiting this page on our website: https://www.nutrilab.io/contactus.

Privacy Policy for Educational Institutions

Last Updated: October 2023

1. Introduction

In accordance with the Terms, Nutrisoft LLC, d/b/a Nutrilab ("Nutrilab", "we" or "us") provides Subscription Services to Educational Institutions to facilitate collaboration and learning in the nutrition sciences. Students and faculty members use the Subscription Services to formulate and reformulate food products using their nutrient composition and generate nutrition facts information panels.

Word, phrases and terms that are not defined in this Policy have the same meaning as set forth in the Terms.

2. Applicability of this Policy

This Nutrilab for Educational Institutions Privacy Policy (“Policy”) applies to Student Data that we collect from students who are using our Subscription Services through an educational institution account (“Students”). This Policy does not apply to our Site or our Subscription Services offered outside of an Educational Institution setting. To understand how we collect, use, and disclose personal data outside of our relationship with Students at Educational Institutions, please visit our Privacy Policy.

3. Information Collected

Nutrilab will not collect, maintain, use or share Student Data beyond that needed for the purposes of using the Subscription Services through an educational institution account, as authorized by the Student (or parent, as applicable) or as otherwise allowed by this Policy.

  1. Account Information. When a Student registers for the Subscription Services, we collect: (i) name, (ii) email address, and (iii) password. This information may be provided directly by the Student or by their Educational Institution. In limited situations, we may receive additional information, including but not limited to, questions or comments from the Student to our customer support personnel.
  2. Automatically Collected Information. When Students use the Subscription Services, we collect and maintain the files that Students create and/or upload. Additionally, and similar to other websites and services, we use cookies, web beacons, and pixel tracking technology to record information such as:
    1. Account activity, for example, storage usage, number of log-ins, URLs visited;
    2. Data displayed, clicked on, or accessed, for example, web pages viewed, workspaces visited;
    3. Other log information, for example, browser type, operating system, device name, device model, IP address, date and time of access, length of time spent, referrer URL; and
    4. User preferences while using the Subscription Services.

Cookies are text files placed on your device to store data that can be recalled by a web server in the domain that placed the cookie. Those cookies are set by us and called first-party cookies. We may also use third-party cookies, which are cookies from a domain different than the domain of the website you are visiting and are used for advertising and marketing efforts. You can find more information about cookies at www.allaboutcookies.org.

4. Use of Information Collected

We use the information we collect from Students to provide, administer, operate and improve our Services, to support internal operations of our Services, monitor and evaluate trends, usage and activities in connection with our Services and better tailor our Services to our users’ needs. The information we collect from Students may also be used to respond to comments, questions and requests, to provide customer service, maintain or enhance our security posture, and to comply with legal obligations.

When Student Data is provided by an Educational Institution, we use that Student Data to create an account, to track the number of users on the account for billing purposes, and to provide customer support to the Educational Institution. We may use aggregated or de-identified data about the use of the Subscription Services for research, analysis, and similar purposes, including but not limited to better understand how Users access and use the Subscription Services and to improve the Services.

5. Disclosure of Information Collected

We disclose Student Data to third parties only to the extent necessary to provide the Subscription Services. We do not “sell”, “share” (as defined under consumer privacy laws), rent or trade any Student Data.

Nutrilab may disclose Student Data with third parties in the following limited circumstances:

  1. To each Student’s individual teacher/professor/Educational Institution faculty member and as directed by the Student’s Educational Institution. Through the Student’s account, the Student’s teacher(s) and the Educational Institution can see the Student’s profile and work in the Subscription Services.
  2. With third-party vendors, service providers, or consultants who are working on our behalf, hosting our data, or providing us with services necessary to provide the Services and need access to such information to carry out their work for us. These entities have agreed to maintain the confidentiality and security of the Student Data they access or obtain from us and will not use it for any purpose other than as described in this Policy.
  3. With law enforcement, courts of competent jurisdiction, or other regulatory authorities, when we have a good faith belief that such access, use or disclosure of personal information is reasonably necessary to: (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (2) enforce the Terms; (3) detect, prevent, or otherwise address fraud, security or technical issues, or (4) protect against harm to the rights, property or safety of Nutrisoft, its Users, or the public, as required or permitted by law.
  4. In connection with any merger, sale or some or all of our assets, bankruptcy or reorganization, financing or acquisition of all or a portion of our business to another company.

Contact Us

If you have any questions about this Policy, please contact us at contact@nutrilab.io.